Should you reimburse your tenants?

Should you reimburse your tenants for emergency repairs–if so, what, when, and how?

You’re out of town for a wedding and miss two panicky calls from your tenants after midnight telling you water is pouring out of the ceiling. After a couple of attempts to reach you, they call an emergency plumbing service and charge it to their credit card.

They want you to reimburse them.